Terms & Conditions

Last Updated: 22/04/2026


1. Introduction

Welcome to Sharda Fleet Management Pvt. Ltd. (“Company”, “we”, “our”, “us”).
By accessing our website or using our corporate transportation services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please do not use our services.


2. Services Offered

We provide a range of transportation services including:

  • Corporate cab services
  • Employee transportation
  • Chauffeur-driven car rentals
  • Airport transfers
  • Event & conference transportation
  • VIP delegation services

All services are subject to availability and operational conditions.


3. Booking & Confirmation

  • All bookings must be made through our website, phone, or authorized channels.
  • A booking is considered confirmed only after receiving confirmation from our team.
  • We reserve the right to accept or decline any booking request.

4. Pricing & Payments

  • Pricing may vary based on distance, time, vehicle type, and service requirements.
  • Additional charges may apply for tolls, parking, waiting time, or route changes.
  • Payments must be made as per agreed terms (advance / post-service for corporates).

5. Cancellations & Modifications

  • Cancellations should be made within the specified time frame to avoid charges.
  • Last-minute cancellations may incur cancellation fees.
  • Changes to bookings are subject to availability.

6. User Responsibilities

By using our services, you agree to:

  • Provide accurate booking details
  • Maintain proper behavior during the journey
  • Not engage in illegal or unsafe activities inside the vehicle
  • Respect the driver and company policies

7. Driver & Vehicle Policies

  • All drivers are trained and verified; however, users must follow safety guidelines.
  • Smoking, alcohol consumption, or illegal activities inside the vehicle are strictly prohibited.
  • Any damage caused to the vehicle will be chargeable.

8. Delays & Liability

  • While we strive for punctuality, delays due to traffic, weather, or unforeseen circumstances may occur.
  • The company is not liable for losses due to delays beyond reasonable control.

9. Safety & Compliance

  • We follow strict safety measures including driver compliance checks and regular briefings.
  • Passengers are advised to follow all safety instructions during the journey.

10. Privacy

Your personal data is handled as per our Privacy Policy. By using our services, you consent to data usage as described.


11. Third-Party Services

In certain cases, services may be fulfilled through partner vehicles. We ensure quality standards but are not directly liable for third-party actions beyond control.


12. Termination of Service

We reserve the right to refuse or terminate service in case of:

  • Misconduct or unsafe behavior
  • Violation of terms
  • Non-payment or fraudulent activity

13. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.


14. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to jurisdiction in Gurugram.


15. Contact Us

For any questions regarding these Terms & Conditions:

📧 Email: info@shardafleet.in
📞 Phone: +91 9082293783